Protel SPE (Single Property Edition) - Features
Protel SPE Room Plan
Setting a standard isn’t easy. But we succeeded with the multifunctional room plan.In a flash,
you can reserve rooms for individual travellers or entire groups, change bookings or move
guests to different rooms. And protel SQL will automatically update all the details, including
room status, billing and availability.
WATCH video tutorial: Protel SPE Room plan
Protel SPE Room Type Plan
With the active room type plan, you can closely track your occupancy situation, including available rooms, overbookings, allocations, options, waiting lists, percentage occupancy, et cetera. Simply drag and click to reserve your guests’ preferred room types. Even reserving groups across different types and time periods will become child’s play.
WATCH video tutorial: know how to make reservations with Protel SPE Room Type Plan
Protel SPE Guest Profile
Each guest is unique, and the customizable guest profile is the perfect place to
record what makes them unique. In addition to their address, reservation and
revenue details, you can also keep track of guests’ personal preferences and
requests. With each visit, you can get to know your guests better and have an
ideal foundation for effective marketing.
Protel SPE Navigator
Only one mouse click away: all the information and data entry features you
need in your front office. The Navigator is protel’s main switchboard. From it,
you have direct access to all the data associated with a particular guest. You
can pull it up at any time ? just right-click the guest’s name in any list, in the
room plan or in one of many dialogs.As a result, you get instant access to your
guest’s personal data, reservation details, billing details and all the notes
recording your guest’s special requests.
WATCH video tutorial: protel SPE Navigator and protel SPE More dialog
Protel SPE Sales Enquiry
When customers try to book a hotel room, they expect fast, attentive service. With the sales enquiry, your staff can help your guests professionally and offer optimum rates. Press one key anywhere in the system, and you can activate the wizard for full-featured support with the reservation process.
Protel SPE Rate Management
Room rates and availabilities are key criteria for your hotel’s business success – and the most important information for guests who wish to make a reservation over the internet or the phone. Use the rate management tool to specify a particular pricing strategy for your staff and guests – for individual days, weeks or even an entire year. It identifies your hotel’s current and expected occupancy, broken down by room category or individual room. This is the surest way to optimize your pricing.Dynamic rate management is a great way to automatically optimize your average room rate. That’s why protel Rate Management enables you to set up strategies for each rate code and day.In protel, you can assign rate codes at a fine degree of granularity – down to the individual day and room, if desired. protel will then automatically activate and deactivate rates depending on the strategy.One application where rate management is absolutely essential is an internet booking engine that books rooms in real time. protel Rate Management sets the rate directly for whichever rooms the guests book online. And the internet rates rise and fall with demand as occupancy levels change.In addition to rate availability, protel Rate Management also administers specified corporate rates at various levels. Likewise, rate availability restrictions can be overridden by properly authorized users.
Protel SPE Reporting
Protel SQL Front Office’s integrated reporting function provides for more insights into your business. Not only does it track key performance indicators on reservations, revenues, occupancy and average rates, but it also supports complex analytics such as period-specific analyses of market segments. Effortlessly import your data into Microsoft Excel for further manipulation as needed. Do you need to check up on your business while on the road? No problem! With nothing more than a web browser and an internet connection, you can retrieve your hotel’s data – any time, any place. The Microsoft SQL database provides the best guarantee that you can get the most out of your data with external analytical tools. Built-in business intelligence functions allow you to translate actionable information into informed action.